Welcome to Viszy! These Terms & Conditions govern your use of our website and services. By accessing or placing an order on viszy.in, you agree to be bound by these terms.

1. Use of Website

You agree to use our website only for lawful purposes.
You must not misuse the site or interfere with its security, content, or performance.

2. Product & Service Information

We strive to display accurate product details, pricing, and images.
However, minor variations may occur due to lighting, screen resolution, or updates.

All eyewear services—including lens replacement—are subject to frame condition and prescription validity.

3. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment and verification.
  • Viszy reserves the right to cancel any order due to unserviceable location, stock issues, or suspicious activity.
  • You may cancel an order before pickup is scheduled by contacting our support team.

4. Pricing & Payments

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Payments are processed securely through trusted third-party gateways.
  • Viszy is not responsible for delays caused by payment failures or gateway issues.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary by location and product type.
  • Viszy is not liable for delays caused by courier partners or unforeseen events.
  • Please refer to our Shipping Policy for full details.

6. Returns, Exchange & Refunds

  • Exchanges are available for eligible products as per our Exchange Policy.
  • We do not accept returns unless there is a manufacturing defect or service issue.

7. Intellectual Property

All content on Viszy.in—including logos, product images, videos, and text—is the intellectual property of Viszy and may not be reused without permission.

8. Limitation of Liability

Viszy is not responsible for:

  • Personal injury or damage caused by misuse of products
  • Incorrect prescriptions provided by the customer
  • Losses resulting from website downtime or technical errors

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website implies acceptance of the revised terms.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in [Your City, India].

11. Contact Us

Have questions about these terms?
📧 Email us at support@viszy.in